1. Introduction

Boomslang AI (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with our AI-powered systems.

By using our website or services, you agree to the terms outlined below.

2. Information We Collect

We may collect and process the following data:

Personal Information

Name

Email address

Phone number

Business name

Website URL

Any information submitted through onboarding forms

Business & Service Data

Information about your business operations

Customer interaction data (via chatbot usage)

Booking or enquiry data processed through our systems

Technical Data

IP address

Browser type

Device information

Usage data (pages visited, interactions, etc.)

3. How We Use Your Information

We use your data to:

Provide and deliver our services

Set up and configure your AI receptionist/chat systems

Improve performance and functionality

Communicate with you (including onboarding and support)

Process payments and manage subscriptions

Send important service updates

4. AI & Automated Processing

Our services include AI-powered systems that may:

Respond to customer enquiries

Capture and process lead data

Automate follow-ups

While we aim for high accuracy, AI responses are automated and may not always be perfect. You are responsible for reviewing and managing how the system is used within your business.

5. Payment Processing

All payments are securely processed via third-party providers (e.g. Stripe).

We do not store or have access to your full payment details.

6. Data Sharing

We do not sell your personal data.

We may share your data with trusted third parties only when necessary, including:

Payment providers (e.g. Stripe)

Hosting & infrastructure providers

CRM and automation platforms (e.g. GoHighLevel)

Analytics tools

All third parties are required to handle your data securely.

7. Data Storage & Security

We implement appropriate technical and organisational measures to protect your data.

However, no system is completely secure. By using our services, you acknowledge this risk.

8. Your Responsibilities

As a user of Boomslang AI, you are responsible for:

Ensuring you have permission to collect and process your customers’ data

Complying with local data protection laws (e.g. GDPR)

Properly using the AI system within your business

9. Data Retention

We retain your data only as long as necessary to:

Provide our services

Meet legal and regulatory obligations

Resolve disputes

10. Your Rights

Depending on your location, you may have the right to:

Access your data

Request corrections

Request deletion

Restrict or object to processing

To exercise any of these rights, please contact us via our website.

11. Cookies

We may use cookies and similar technologies to:

Improve user experience

Track performance

Analyse traffic

You can manage cookie preferences through your browser settings.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please visit our contact page:

Contact us

15. Limitation of Liability (Data & AI Use)

Boomslang AI provides automation tools designed to assist with lead handling and communication.

We are not responsible for:

Loss of data

Missed leads or business opportunities

Errors generated by AI responses

Misuse or incorrect configuration of the system

Use of the platform is at your own discretion and risk.